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Saturday, 10 November 2018

Scheduled Maintenance

Scheduled Maintenance - POSB

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:

digibank Online (Internet Banking)

Date
Maintenance Period
Services Under Maintenance
Daily
05:00am - 06:00am
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
10-Nov-18,
11-Nov-18
03:30pm - 03:35pm (10 Nov)
01:30pm - 01:35pm (11 Nov)
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
10 to 11-Nov-1803:30 pm (10 Nov) - 01:35 pm (11 Nov)- Online Funds Investment
- IB Onboarding Utilising S-Account 
10 to 11-Nov-1803:30 pm (10 Nov) - 01:45 pm (11 Nov)- Online Equity Trading
10 to 11-Nov-1810:00 pm (10 Nov) - 08:00 am (11 Nov)- Credit Card, Cashline and Deposit Account Applications utilising MyInfo
10 to 11-Nov-1811:15 pm (10 Nov)  - 06:45 am (11 Nov)- Income Guard Purchase

Please note that the following services will also be disabled during this maintenance
- Fast Funds Transfer to Other Bank (New or Existing Recipients)
- Fast Funds Transfer to Other Bank (One-Time)
- PayNow
- SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account
11-Nov-1812:00am - 02:00am- Unavailability for All Thailand Remittance Services
11-Nov-1812:00am - 02:30am- Travel insurance purchase will be unavailable
17-Nov-1801:30am - 03:30amPlease note that the following service will be disabled during maintenance
- PayNow
17 to 18-Nov-1810:00 am (17 Nov)  - 10:00 pm (18 Nov)- Vickers Online Trading Services
- Online Equity Trading
17-Nov-1801:30am - 03:30amPlease note that the following service will be disabled during maintenance
- PayNow
25-Nov-1803:00am - 04:00am- Intermittent Unavailability for All Services
25-Nov-1812:00am - 08:00am- Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-1812:00am - 08:00amPlease note that the following service will be disabled during maintenance
- PayNow
19-Dec-1812:00am - 05:00am- Top-up Mobile Prepaid

digibank Mobile

Date
Maintenance Period
Services Under Maintenance
Daily
05:00am - 06:00am
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
10-Nov-18,
11-Nov-18
03:30pm - 03:35pm (10 Nov)
01:30pm - 01:35pm (11 Nov)
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
10 to 11-Nov-1803:30 pm (10 Nov) - 01:35 pm (11 Nov)- IB Onboarding Utilising S-Account 
10 to 11-Nov-1811:15 pm (10 Nov)  - 06:45 am (11 Nov)- Income Guard Purchase

Please note that the following services will also be disabled during this maintenance
- Fast Funds Transfer to Other Bank (New or Existing Recipients)
- Fast Funds Transfer to Other Bank (One-Time)
- PayNow
- SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account
13-Nov-1802:30am - 04:30am- Intermittent Unavailability for Scan & Pay
11-Nov-1812:00am - 02:00am- Unavailability for All Thailand Remittance Services
17-Nov-1801:30am - 03:30amPlease note that the following service will be disabled during maintenance
- PayNow
20-Nov-1802:00am - 05:00am- Intermittent Unavailability for Scan & Pay
25-Nov-1803:00am - 04:00am- Intermittent Unavailability for All Services
25-Nov-1812:00am - 08:00am- Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-1812:00am - 08:00amPlease note that the following service will be disabled during maintenance
- PayNow
19-Dec-1812:00am - 05:00am- Top-up Mobile Prepaid

DBS iWealth App

Date
Maintenance Period
Services Under Maintenance
Daily
05:00am - 06:00am
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
10-Nov-18,
11-Nov-18
03:30pm - 03:35pm (10 Nov)
01:30pm - 01:35pm (11 Nov)
- Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry
10 to 11-Nov-1803:30 pm (10 Nov) - 01:35 pm (11 Nov)- IB Onboarding Utilising S-Account 
10 to 11-Nov-1803:30 pm (10 Nov) - 01:45 pm (11 Nov)- Online Equity Trading
10 to 11-Nov-1811:15 pm (10 Nov)  - 06:45 am (11 Nov)- Income Guard Purchase

Please note that the following services will also be disabled during this maintenance
- Fast Funds Transfer to Other Bank (New or Existing Recipients)
- Fast Funds Transfer to Other Bank (One-Time)
- PayNow
- SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account
13-Nov-1802:30am - 04:30am- Intermittent Unavailability for Scan & Pay
11-Nov-1812:00am - 02:00am- Unavailability for All Thailand Remittance Services
17-Nov-1801:30am - 03:30amPlease note that the following service will be disabled during maintenance
- PayNow
17 to 18-Nov-1810:00 am (17 Nov)  - 10:00 pm (18 Nov)- Online Equity Trading
20-Nov-1802:00am - 05:00am- Intermittent Unavailability for Scan & Pay
25-Nov-1803:00am - 04:00am- Intermittent Unavailability for All Services
25-Nov-1812:00am - 08:00am- Foreign Exchange (FX)  Watch
- Foreign Exchange (FX) Alert
25-Nov-1812:00am - 08:00amPlease note that the following service will be disabled during maintenance
- PayNow
19-Dec-1812:00am - 05:00am- Top-up Mobile Prepaid

SMS Banking

Date
Maintenance Period
Services Under Maintenance
10 to 11-Nov-1811:15 pm (10 Nov)  - 06:45 am (11 Nov)- MoneyGram Services
18-Nov-1803:00am - 07:00am- Intermittent Unavailability for all services
19-Dec-1812:00am - 05:00am- Top-up Mobile Prepaid

D2Pay

Date
Maintenance Period
Services Under Maintenance
18-Nov-1803:00am - 07:00am- Intermittent Unavailability for all services

PayLah!

Date
Maintenance Period
Services Under Maintenance
11-Nov-1812:00am – 02:00am- GV movie tickets purchase will be unavailable
11-Nov-1812:00am – 02:30am- Travel insurance purchase will be unavailable
13-Nov-1802:30am - 04:30am- All NETS QR payments will be unavailable
20-Nov-1802:00am - 05:00am- All NETS QR payments will be unavailable
19-Dec-1812:00am - 05:00am- Top-up Mobile Prepaid

DBS Lifestyle App

Date
Maintenance Period
Services Under Maintenance
10-Nov-1803:00am – 06:00am- All services will be unavailable

POSB Digibank Virtual Assistance on Facebook Messenger

Date
Maintenance Period
Services Under Maintenance
25-Nov-1812:00am - 08:00am- POSB Digibank Virtual Assistance on Facebook Messenger

LiveChat

Date
Maintenance Period
Services Under Maintenance
25-Nov-1812:00am - 08:00am- LiveChat

Public Web

Date
Maintenance Period
Services Under Maintenance
10 to 11-Nov-1810:00 pm (10 Nov) - 08:00 am (11 Nov)- Credit Card, Cashline and Deposit Account Applications utilising MyInfo

Services using Card and PIN

Date
Maintenance Period
Services Under Maintenance
10 to 11-Nov-1810:00 pm (10 Nov) - 08:00 am (11 Nov)- Credit Card and Cashline Applications utilising MyInfo
- Update of Personal Particulars utilising MyInfo
- Link: 

- wong chee tat :)