Scheduled Maintenance
We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned period of scheduled maintenance, some of the services will not be available:
digibank Online (Internet Banking)
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
Daily
|
05:00am - 06:00am
|
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Credit Card transactions |
| 13 to 14-Oct-18 | 10:00 pm (13 Oct) - 01:00 am (14 Oct) | - Online Foreign Exchange (FX) - Online Foreign Exchange (FX) Alert Services |
| 13-Oct-18 | 02:00am - 07:00am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device |
| 13 to 14-Oct-18 | 11:15 pm (13 Oct) - 06:45 am (14 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow - SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 12:00 am (14 Oct) | - Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 07:30 am (14 Oct) | - Online Funds Investment - IB Onboarding Utilising S-Account |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 07:45 am (14 Oct) | - Online Equity Trading |
| 14-Oct-18 | 12:00am - 08:00am | - Credit Card, Cashline and Deposit Account Applications utilising MyInfo |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 20-Oct-18 | 02:30am - 03:00am | - Intermittent Unavailability for Login via User ID and PIN |
| 20 to 21-Oct-18 | 10:00 pm (20 Oct) - 06:00 am (21 Oct) | - Vickers Online Trading Services - Online Equity Trading |
| 20 to 21-Oct-18 | 11:15 pm (20 Oct) - 06:45 am (21 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow - SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account |
| 21-Oct-18 | 12:30am - 04:30am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 27 to 28-Oct-18 | 10:00 pm (27 Oct) - 06:00 am (28 Oct) | - Vickers Online Trading Services - Online Equity Trading |
digibank Mobile
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
Daily
|
05:00am - 06:00am
|
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Credit Card transactions |
| 13 to 14-Oct-18 | 10:00 pm (13 Oct) - 01:00 am (14 Oct) | - Online Foreign Exchange (FX) - Online Foreign Exchange (FX) Alert Services |
| 13-Oct-18 | 02:00am - 07:00am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device - Digital Token Registration and De-Registration |
| 13 to 14-Oct-18 | 11:15 pm (13 Oct) - 06:45 am (14 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 12:00 am (14 Oct) | - Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 07:30 am (14 Oct) | - IB Onboarding Utilising S-Account |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 16-Oct-18 | 02:00am - 04:30am | - Intermittent Unavailability for Scan & Pay |
| 17-Oct-18 | 02:00am - 06:00am | - Intermittent Unavailability for Scan & Pay |
| 20-Oct-18 | 02:30am - 03:00am | - Intermittent Unavailability for Login via UserID and PIN Fingerprint and Face ID login authentication will still be available |
| 20 to 21-Oct-18 | 11:15 pm (20 Oct) - 06:45 am (21 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow - SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account |
| 21-Oct-18 | 12:30am - 04:30am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device - Digital Token Registration and De-Registration |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
DBS iWealth App
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
Daily
|
05:00am - 06:00am
|
- Services that involve foreign currency exchanges (e.g. multi-currency funds transfer between Multi-Currency Accounts, foreign currency remittances) will be unavailable.
|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Credit Card transactions |
| 13 to 14-Oct-18 | 10:00 pm (13 Oct) - 01:00 am (14 Oct) | - Online Foreign Exchange (FX) - Online Foreign Exchange (FX) Alert Services |
| 13-Oct-18 | 02:00am - 07:00am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device - Digital Token Registration and De-Registration |
| 13 to 14-Oct-18 | 11:15 pm (13 Oct) - 06:45 am (14 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow - SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 12:00 am (14 Oct) | - Multi-Currency Settlement Account (MCSA) Funds Transfer and Portfolio Enquiry |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 07:30 am (14 Oct) | - IB Onboarding Utilising S-Account |
| 13 to 14-Oct-18 | 11:55 pm (13 Oct) - 07:45 am (14 Oct) | - Online Equity Trading |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 16-Oct-18 | 02:00am - 04:30am | - Intermittent Unavailability for Scan & Pay |
| 17-Oct-18 | 02:00am - 06:00am | - Intermittent Unavailability for Scan & Pay |
| 20-Oct-18 | 02:30am - 03:00am | - Intermittent Unavailability for Login via UserID and PIN Fingerprint and Face ID login authentication will still be available |
| 20 to 21-Oct-18 | 10:00 pm (20 Oct) - 06:00 am (21 Oct) | - Online Equity Trading |
| 27 to 28-Oct-18 | 10:00 pm (27 Oct) - 06:00 am (28 Oct) | - Online Equity Trading |
| 20 to 21-Oct-18 | 11:15 pm (20 Oct) - 06:45 am (21 Oct) | - Income Guard Purchase Please note that the following services will also be disabled during this maintenance - Fast Funds Transfer to Other Bank (New or Existing Recipients) - Fast Funds Transfer to Other Bank (One-Time) - PayNow - SGD Funds Transfer Between Current/Savings Account and Multi-Currency Settlement Account |
| 21-Oct-18 | 12:30am - 04:30am | - Registration of IB Secure Device - Request for Replacement of IB Secure Device - Digital Token Registration and De-Registration |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
SMS Banking
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Credit Card transactions |
| 13 to 14-Oct-18 | 11:15 pm (13 Oct) - 06:45 am (14 Oct) | - MoneyGram Services |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 18-Nov-18 | 03:00am - 07:00am | - Intermittent Unavailability for all services |
| 20 to 21-Oct-18 | 11:15 pm (20 Oct) - 06:45 am (21 Oct) | - MoneyGram Services |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
D2Pay
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 18-Nov-18 | 03:00am - 07:00am | - Intermittent Unavailability for all services |
NETSPay
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 17-Oct-18 | 02:00am - 05:00am | - Intermittent Unavailability for QR Payments |
| 07-Nov-18 | 02:00am - 06:00am | - Intermittent Unavailability for QR Payments |
Public Web
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 14-Oct-18 | 12:00am - 08:00am | - Credit Card, Cashline and Deposit Account Applications utilising MyInfo |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
Services using Card and PIN
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Credit Card transactions |
| 14-Oct-18 | 12:00am - 08:00am | - Credit Card and Cashline Applications utilising MyInfo - Update of Personal Particulars utilising MyInfo |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
PayLah!
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 14-Oct-18 | 12:00am - 06:00am | - All PayNow transfers will be unavailable |
| 14-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
| 17-Oct-18 | 02:00am - 06:00am | - All NETS QR payments will be unavailable |
| 21-Oct-18 | 02:15am - 02:45am 05:00am - 05:30am | - Credit Cards, Debit Cards and Cashline services |
Online 3D Secure Transactions
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 14-Oct-18 | 02:30am – 03:30am | - Intermittent unavailability of services |
DBS Rewards
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Rewards rebate, earning and reward system inquiry |
Mobile Wallets
Date
|
Maintenance Period
|
Services Under Maintenance
|
|---|---|---|
| 12-Oct-18 | 02:30am – 03:45am | - Intermittent unavailability services for Mobile wallet transactions and Mobile wallet provisioning on ApplePay, Samsung Pay and Android Pay for MasterCard. |
- wong chee tat :)
